Frequent Asked Questions
What OS Do These Systems Come with?
Also none of our systems come with recovery media
What are your Shipping Costs?
SHIPPING OF ITEMS FOR CUSTOMERS PAYING THROUGH PAYPAL
As stated in our "Shipping & Returns" section, customers paying through Paypal must have their Paypal Shipping Address "confirmed" to the address where they want the unit to be shipped (the address must be the same as the one entered in the Shipping Information while ordering the product)
We don't ship items to "unconfirmed" Paypal addresses because Paypal does not consider transactions in the Buyers Protection Policy which have an "unconfirmed" Paypal address
Same is the case with customer paying through Credit Card , the "Billing" and "Shipping" addresses must be identical
Also we don't ship items to P.O Boxes
Do you accept Credit Cards?
How do I pay online?
How long does it take to get an item shipped?
Within Canada: Usually, transit time for the purchased item is 1-7 business days
What is your Return Policy?
We have a 7 day (no questions asked) return/exchange policy
Do your products come with any warranty?
Yes all our product come with a 30 day warranty; if there are any issues with the system in the first 30 days after the purchase is made, Electro Computer Warehouse will gladly replace the faulty system with another one. The customer will be responsible for shipping the product back to ECW.
1 Year Warranty can be purchased.
How much extra is paid for tax?
No taxes for shipments to USA OR ANY OTHER COUNTRY